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Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus
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This bookpresents the interrelationship between customer knowledge management, customer focus and soft skillsand also provides concrete advice on how the management of customer knowledge can be optimized. About the Author Prof.
Show More. Table of Contents Knowledge Management Today. Average Review. Write a Review.
Best Practices in Leveraging PSA for Service Excellence
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The Shift in Hiring: Skills over Knowledge - Coveo Blog
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Written in the same witty yet authoritative tone as When Duct Tape Isn't Enough, this newest compilation from Popular Mechanics teaches essential skills that every man should master. Sure, you can pay someone to do any job, but any Put young children on the road to learning success with this collection of fun, reproducible Put young children on the road to learning success with this collection of fun, reproducible skill-building practice pages.